Privacy Policy

Futura Formazione is committed to protecting the privacy of users of our site and online services. This policy explains how we collect, use, disclose, and protect your personal information when you access or use our online platform, including online courses, tutoring support, test preparation, language learning programs, study skills coaching, and career guidance.

Information We Collect: We collect various types of information in connection with the services we provide.

Personal Information: This includes information you provide directly to us, such as your name, educational details, payment information, and communications you exchange with us or other users through our platform. This information is necessary for providing and administering the educational services you access.

Usage Data: We automatically collect information about your interaction with our site and services. This may include your IP address, browser type, operating system, pages viewed, the time spent on pages, and access times. This helps us understand how our services are used and how we can improve them.

Data from Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences on our site. You can manage your cookie preferences through your browser settings.

How We Use Your Information: We use the information we collect for several purposes:

To provide and maintain our services: This includes delivering online courses, enabling tutoring sessions, processing payments, and providing access to course materials and features.

To improve, personalize, and develop our services: We analyze usage data to understand user needs and preferences, fix technical issues, and develop new features and educational content.

To communicate with you: We may use your information to send you updates about your courses, respond to your inquiries, and provide customer support.

For security and fraud prevention: We use information to detect and prevent fraudulent activity and ensure the security of our platform and users.

To comply with legal obligations: We may process your information where required by law.

Legal Basis for Processing: Our legal basis for collecting and using the personal information described in this privacy policy depends on the information concerned and the specific context in which we collect it. We process your information where:

We need the information to perform a contract with you (e.g., to provide the educational services you have purchased or signed up for).

The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., improving our services, marketing, security).

We have your consent to do so.

We need to process your personal information to comply with a legal obligation.

Sharing Your Information: We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Service Providers: We may share information with third-party companies that perform services on our behalf, such as payment processing, hosting, data analysis, and customer service. These providers are required to protect your information and use it only for the purposes for which it was shared.

Business Transfers: If Futura Formazione is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required to do so by law, in response to a valid request by public authorities, or to protect the rights, property, or safety of Futura Formazione, our users, or the public.

With Your Consent: We may share your information with third parties when we have your explicit consent.

Data Retention: We retain your personal information for as long as necessary to provide the services you have requested and fulfill the purposes outlined in this policy, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Data Security: We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

Your Data Protection Rights: Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal information:

The right to access: You have the right to request a copy of your personal information we hold.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.

The right to erasure: You have the right to request that we erase your personal information under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal information under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you wish to exercise any of these rights, please contact us using the contact information provided below. You also have the right to lodge a complaint with a supervisory authority.

International Data Transfers: Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If we transfer your data outside of the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as relying on standard contractual clauses approved by the European Commission or other legally compliant mechanisms.

Changes to This Privacy Policy: We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contacting Us: If you have any questions about this privacy policy or our data practices, you may contact us by mail:

Futura Formazione
Via Indipendenza 35, Floor 2
Bologna, Emilia-Romagna, 40121
Italy